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Health Communication Associate

Communication Associate (Social Media)
(1 Full-Time Position in Northampton, MA or Rockville, MD)

This is us
CommunicateHealth is a mission-based consulting company that helps public and private sector organizations simplify health information. We design healthcare services, personal health tools, public health and emergency communications, and innovative interactive media. We employ a talented team of plain language writers, designers, developers, and usability specialists dedicated to creating health information and services that are attractive and easy to use. We're committed to making a difference in the world and in the lives of our employees.  

This is you
You are a motivated self-starter with excellent organizational skills and a strong interest in health communication. Your perfectionist's eye for detail applies whether you're coordinating schedules, crafting a social media post, or capturing meeting notes. You are comfortable holding all the pieces of a project and can follow-up on action items with colleagues to see tasks through to completion. In addition, you:
  • Maintain strong writing, editing, and proofreading skills - and can perform writing assignments with little supervision.
  • Demonstrate experience managing social media platforms, including Facebook, Twitter, LinkedIn, and Instagram, and analyzing results.
  • Are an effective verbal communicator, both in-person and by telephone.
  • Have the ability to work on multiple time-sensitive projects with ease.
  • Thrive in a fast-paced, flexible work environment. 


Responsibilities
Provide support for health communication, content development, website maintenance, and formative research projects. Tasks may include:
  • Writing content for client and internal social media accounts
  • Helping to maintain client and internal social media accounts, including scheduling, monitoring, and analyzing metrics
  • Conducting Internet research and environmental scans
  • Providing support for social media related research projects, such as scheduling research participants and taking notes

Coordinate day-to-day activities of projects. Tasks may include:
  • Supporting multi-disciplinary teams of writers, designers, researchers, and web developers
  • Scheduling client and team meetings
  • Drafting meeting agendas and taking meeting notes 
  • Maintaining project schedules and timelines

Support internal CH work. Tasks may include:
  • Onsite administrative tasks
  • Interfacing professionally with high-level clients
  • Picture Public Health marketing and outreach
  • LinkedIn marketing and outreach


Qualifications
  • You hold a Bachelor's degree in a related field such as communication, public health, English, or the social sciences.
  • You have at least 1-2 years of professional experience.
  • You have at least 1-2 years of experience managing and writing for a variety of social media platforms, including Facebook, Twitter, LinkedIn, and Instagram


Preferred
  • You have experience with project coordination, including the development and control of schedules and timelines.
  • You have experience in office administration in a busy environment with a mix of remote and on-site staff.
  • You have experience with health communication and/or formative research projects.
  • You have experience in website content maintenance including content management systems such as Drupal and basic HTML.
  • You are familiar with Mac operating system and software.
  • You have demonstrated familiarity with health literacy principles.
  • You have experience regularly analyzing social media management and analytic tools.
  • You have experience with regularly analyzing social media metrics to inform social media strategy. 



Deadline by March 30, 2018.

CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We offer highly competitive salaries.

As federal contractors, we are required to ask applicants to submit a voluntary Demographics form, at www.communicatehealth.com/company/contact/. No personnel selections are made based on this information.