Summer Intern, Product & UX Research
Position Type: Internship
Session: Summer 2020
Location: Oakland, CA or Atlanta, GA
Position Summary:
SiriusXM + Pandora have joined together to create the world's largest audio entertainment company. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it!
We are looking for a curious, smart, and enthusiastic intern to join the Product & UX Research team, where you'll have ownership over your own projects and the opportunity to learn from experienced researchers and product partners.
In this role you'll be working as part of the SiriusXM + Pandora Insights & Analytics team to uncover motivations and preferences that drive users' behaviors when it comes to audio listening and using streaming services. We're looking for someone passionate about using insights to help drive design decisions in product and advertising experiences, and interested in music and audio content.
Duties and Responsibilities:
- Collaborate with cross functional groups including Product, User Experience Design, Product Marketing, and Engineering to identify key product enhancements & opportunities.
- Under mentorship, design and lead user studies that assess desirability and usability of new and proposed product features.
- Present research approach and findings to key stakeholders.
- Assist in development of testing plans, moderatoring guides, data collection, data analyses, insight organization, and reporting to both internal and external stakeholders.
- Process and organize research artifacts for team members to review and reference.
- Participate in ideation sessions for future product feature and help build personas, scenarios, and/or storyboards when needed.
- Perform other duties as required.
Supervisory Responsibilities:
- None.
Minimum Qualifications:
- You must be 18 years of age or older.
- Must be enrolled in a college, university or trade school to qualify. Students who are within one year of graduation preferred. Recent graduates can be considered.
- Currently pursuing a BS, MS, or PhD degree in human computer interaction, cognitive psychology, information science, statistics, data science, interaction design or a related field
- Experience conducting design and user research. Relevant project or internship wok experience in an applied research setting preferred.
Requirements and General Skills:
- Highly motivated, proactive and able to solve diverse problems efficiently.
- Excellent written and communication skills.
- Collaborative team player.
- Strong focus on delivering insights that will lead to action.
- Innovative mindset that will help improve our products.
- Executes on opportunities to influence positive change.
- Must have legal right to work in the U.S.
Technical Skills:
- Thorough knowledge of office productivity tools, Ex. Google Docs, Slides, Sheets, MS-Office Suite (Word, Excel, PowerPoint).
- Some knowledge of design software such as AdobeXd or Sketch, statistical programs, and or video editing is a plus.
Please note that all SiriusXM + Pandora internships are paid.
SiriusXM + Pandora is an equal opportunity employer that does not discriminate on the basis of sex, race, color, age, national origin, religion, creed, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy, military or veteran status or any other status protected by applicable law.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.