Verizon did not offer a mentor-ship program. They offer very intensive and detailed hands-on training, both on sales and knowledge in the industry and about the company, and tons of training online. They held us to stay up to date on training that were released online typically every 4-6 weeks. Whenever this new set of online webinar-like training were released, we had about 2 weeks to complete them.
FiOS R.O.W Engineer (Project Management) at Verizon
over 2 years ago
They do offer a mentorship program to entry-level candidates for the first six months. The manager assigns to the most expert or senior team member to work with you. It helped me to learn all the nuances of the position and to determine important factors to proceed in the project.
During my internship, I was interning at their Brooklyn office, whereas the majority of their interns were stationed at their head quarters in New Jersey. As a first year intern, their focus was having me learn the functions of each department, how they functioned independently, and the inter-departmental relationships. Every week I was shadowing a different manager from each department and I was walked through their daily workload. After a few days of shadowing, I would usually be given some work based on their needs, and after I completed it I was usually given immediate feedback. Also, this internship was for a managerial position, so I was also invited to learn administration and workload balancing skills and saw firsthand how the senior managers interacted with their associates. There were two more interns with me at the time; one was also a first year with a different sector and the other was in the same sector as me but in his second year. The intern in the other department had a very different function and did very little shadowing, whereas the intern in my sector had done what I did the year previous and that summer he had a more hands on role so he could begin to transitioning to working full time. The main take away is yes, there were mentorship programs and direct feedback to help you succeed, but it is very different by location, and even within the same location it can look different (as is the nature of large companies I've come to find).